We provide significant value enhancement on a consistent basis. It will adopt a solution delivery strategy as opposed to just a service-delivery one.
Today the industry is horizontally focused and there is very little re-engineering capability, services provided are platform based and little value addition is done.
Our Business Management is fully transparent operationally.
Most of the players are surviving on cost arbitrage and this is not a sustainable differentiator.
The future would see the industry taking a vertical approach where niche players with extensive domain knowledge would emerge and dominate that industry.
